Terms & Conditions

Detailed description of goods and/or services
Scalini is a business in the retail industry that sells high-end fashion.

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 3 - 5 days and delivery confirmed by way of booking number. Must mention the use of courier and/or postal services and associated costs, if applicable.
Export restriction
The offering on this website is available to South African clients only.

Return and Refunds policy
The provision of goods and services by Scalini is subject to availability. In cases of unavailability, Scalini will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5 % administration fee. (If appropriate – provide details of your policy regarding damaged goods). Also mention guarantees, warranties, etc.
Customer privacy policy Scalini shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

For full return, product must be undamaged, tags still intact, and unworn with recipet and returned within 10 business days. 

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Scalini bank account, the details of which will be provided on request.

Credit card acquiring and security
Credit card transactions will be acquired for Scalini via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Scalini separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Scalini takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Scalini chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,
14 Jarvis street, The Cape Quarter, Green Point 8005.

Scalini may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Scalini Inex based in South Africa trading as Scalini and with registration number 2007/206953/23 (Vat 4120241502) and Preeti Kapoor and Sasha Aleksic (Director(s)

Scalini contact details
Email: admin@scalini.co.za
Telephone: +27 21 421 8398